Job Summary
We are seeking an energetic and motivated Restaurant Shift Leader to oversee daily operations and ensure an exceptional dining experience for our guests. As a key team member, you will lead a dynamic staff, manage food and beverage service, and uphold the highest standards of food safety, quality, and customer satisfaction. This role offers an exciting opportunity to develop your leadership skills in a fast-paced, hospitality-driven environment where teamwork and efficiency are at the forefront. The ideal candidate will possess strong management abilities, a passion for food service, and a commitment to creating a welcoming atmosphere for both guests and team members.

Responsibilities

Supervise daily restaurant operations during assigned shifts, ensuring smooth workflow and excellent customer service.
Lead, motivate, and train staff on food preparation, POS systems, cash handling, and customer service protocols.
Oversee food safety standards and ensure proper food handling, storage, and sanitation practices are maintained at all times.
Manage inventory control processes to minimize waste and optimize stock levels for food production and supplies.
Handle guest concerns promptly and professionally to foster positive dining experiences.
Coordinate with kitchen staff on food preparation, cooking procedures, and quality control to meet brand standards.
Support hiring, interviewing, onboarding, and ongoing staff training to develop a high-performing team.
Assist with shift management tasks such as scheduling, budgeting, and ensuring compliance with health regulations.
Maintain accurate cash handling procedures and reconcile POS transactions at the end of each shift.
Contribute to restaurant management efforts by participating in team meetings, performance evaluations, and operational improvements.

Skills

Proven experience in food preparation, cooking techniques, and kitchen management within quick service or fast food restaurants.
Strong knowledge of POS systems such as Aloha POS or Micros POS for efficient order processing.
Excellent customer service skills with a focus on hospitality management principles.
Demonstrated supervising experience in a restaurant or hospitality environment.
Ability to lead teams effectively through training & development initiatives while fostering a positive work environment.
Familiarity with inventory control practices, food safety regulations, and budgeting processes.
Experience in managing restaurant operations during shifts including catering or banquet experience is a plus.
Strong leadership qualities with excellent communication skills for interviewing staff and managing diverse teams. Join us as a Restaurant Shift Leader where your energy fuels our success! Bring your culinary expertise, management skills, and passion for hospitality to create memorable experiences for our guests while advancing your career in a vibrant environment dedicated to excellence in food service management!

Pay: From $13.00 per hour

Benefits:

401(k)
Employee discount
Paid training

Work Location: In person

Big city Pizza

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Restaurant Shift Leader