Responsibilities: Job Summary: As a Market Lead, you'll lead a well-stocked, well-maintained department, while providing superior customer service and maintaining department safety and sanitation. You may perform supervisory responsibilities, such as scheduling work, and training / developing Partners.

Key Responsibilities & Essential Functions:

Store Lead Operations / Training / Production / Food Service:

May serve as backup to Department Manager (performs some duties under Manager's supervision); may help prepare department work schedules
Trains Partners; directs work; addresses complaints; resolves issues; serves as liaison between Manager and department Partners
Orders product; ensures quality control; unloads heavy, bulky meat from trucks
Operates power meat prep and processing equipment
Cuts, trims, and prepares meat for service meat counter and self-service counter
Weighs / wraps / labels product
Ensures proper product rotation and storage
Maintains coolers and freezers
Assists in all technical areas, as needed
Provides / coaches on superior customer service
Answers customer questions regarding products; assists with selections
Follows merchandising and selling campaigns related to cutting, trimming, and merchandising meat

Food Safety / Sanitation:

Cleans / sanitizes sales floor, display cases, prep areas, and equipment
Complies / ensures Partners comply with department SOPs, Store operating procedures, and federal / state fresh meat regulations
Maintains equipment safety and sanitation standards

The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.

Qualifications & Key Requirements:

Work Experience:

6+ months of related experience and / or training or combination of equivalent education / training - Required

Knowledge/Skills/Abilities:

Expert knowledge of department production stations, including quality standards, set-up, operation, cleaning, and maintenance of all equipment - Required
Knowledge of the culinary and nutritional aspects of product - Required
Meat-cutting skills (saw, grinder) - Required
Customer service and communication skills - Required
Computer skills (Telxon, IMS, Exporter, CIS, MS Office) - Required
Ability to read and interpret documents (e.g., safety rules, operating / maintenance instructions, production planners, procedure manuals) - Required

Education:

Associate’s Degree or equivalent from two-year college or technical school - Required

Licenses/Certifications:

Completion of Company Orientation - Required
Food safety and sanitation training - Required
eCommerce Online Ordering training - Required

Physical Demands & Working Conditions:

Function in a fast-paced, retail environment, in detailed and precise tasks
Work with Customers, staying attentive to their needs
Lift and carry moderately heavy loads (40 - 60 lbs)
Frequently stand, walk, bend, reach, pivot, push / pull with arms, grasp
Frequently be exposed to moving mechanical parts, extreme cold, and high-tech chemicals
Occasionally be exposed to wet and / or humid conditions While there may be exceptions, the measurements noted are generally defined as
-Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day

The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Last revised: 11/1/2012

HEB

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