Job Summary
We are seeking an energetic and motivated Shift Leaders to join our dynamic team in delivering exceptional food service experiences. As a Shift Leader, you will play a pivotal role in supervising daily restaurant operations, ensuring high standards of food quality, safety, and customer satisfaction. Your leadership will inspire team members, manage workflow efficiently, and uphold the brand’s commitment to excellence. This position offers an exciting opportunity for individuals passionate about hospitality management, food industry operations, and team development to make a positive impact in a fast-paced environment.

Duties

Lead and oversee shift operations to ensure smooth and efficient restaurant performance while maintaining high standards of food preparation, presentation, and safety.
Supervise staff during shifts, including training new team members and providing ongoing coaching to enhance their skills in food handling, customer service, and food safety protocols.
Manage inventory control by monitoring stock levels, placing orders, and minimizing waste to optimize food production and cost efficiency.
Operate POS systems for order processing, cash handling, and sales reconciliation with accuracy and integrity.
Ensure compliance with health regulations and food safety standards through regular kitchen inspections and staff training on proper food handling procedures.
Assist with kitchen management tasks including cooking supervision, food preparation oversight, and maintaining cleanliness in line with sanitation guidelines.
Support management in budgeting efforts, labor scheduling, and implementing operational policies to meet business goals.
Handle customer inquiries or complaints professionally to ensure a positive dining experience for all guests.
Participate in interviewing prospective team members and contribute to staff training & development initiatives that foster a motivated work environment.

Experience

Proven experience in quick service or fast-food restaurant environments with a strong background in food preparation and kitchen operations.
Demonstrated supervisory or team management experience within the hospitality or food service industry.
Familiarity with POS systems for transaction processing and reporting.
Experience with inventory control, food safety standards, and managing food production processes.
Prior involvement in restaurant management roles including shift management, staff training & development, or assistant manager responsibilities.
Knowledge of catering, banquet service, or hotel food service operations is advantageous but not required.
Strong leadership skills with the ability to motivate teams, handle multiple priorities seamlessly, and uphold exceptional customer service standards. Join us as a Shift Leader if you’re passionate about delivering outstanding hospitality experiences! We value energetic leaders who thrive under pressure, excel at team management, and are committed to continuous improvement in the vibrant world of food service management.

Shift Leaders are eligible for tip sharing that ranges between $3.50-$6.00+ per hour as well as monthly store performance bonuses after completing a small probationary period.

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Expected hours: 35 – 40 per week

Benefits:

Employee discount
Flexible schedule
Paid training

Work Location: In person

Jersey Mike's Subs

Latest Jobs

Shift Leader