About Miss Flower Hotpot (花小娇金汤花胶鸡)*：*

A new brand Miss Flower Hotpot (Fish Maw Chicken Soup) made by Liuyishou North America Team is Hiring! A pot is full of collagen, nourishing and nourishing! Liuyishou Hotpot was founded in 2000, which is a leading enterprise that specializes in managing hot pot chains and franchisees. Liuyishou now has expanded its business to more than 1,200 overseas units all around the world. Since then, we have directly managed a central kitchen and large-scale food processing factory, with over 20 restaurants and 500 employees in North America.

We are looking for a Front of House Manager in Training to join the team. As a Front of House Manager in Training, you will have the opportunity to apply your experiences in training, and managing staff, maintaining and recording inventory, and ensuring customer satisfaction. The ideal candidate shall have good career stability and a passion for food and customer service.

Responsibilities and Duties:

Ensure that excellent levels of service are being delivered to the guests during service;
Action guest concerns and compliments by praising staff and resolving complaints in a timely manner;
Coordinate Front-of-house and back-of-house to complete business objectives;
Assist Restaurant General Manager with rolling out localized marketing campaigns;
Prepare training plan, conduct skills/competency;
Comply with rules and regulations;
Guarantee Reasonable shift schedule, allocation of tips, attendance, labor costs, and production efficiency;
Share food improvement suggestions, innovation of new items, and manage the return of food;
Check cleaning, equipment, fire extinguisher, attendance, process & service daily;
Handle and report emergencies in a timely manner;
Organize team-building events, e.g. Birthday parties, and monthly team gatherings;
Assist Restaurant General Manager with all aspects of restaurant operations;

Other duties as required.

Qualifications and Skills:

Minimum of 3-year experience in serving, Hot Pot or Chinese restaurant experience is preferred;
Strong communication and interpersonal skills (both written and oral) in Mandarin and English;
Strong analytical/decision-making skills;
Ability to multi-task in a fast-paced environment;
With events/activities planning and paperwork skills are assets.

What We Offer:

Competitive Compensation: Base Salary + Performance Pay+ Volume Bonuses
Comprehensive Training to prepare you for success
Discounted or Free food
Group Health Benefit
Lucrative Associate Referral Bonus

Job Type: Full-time

Experience:

Restaurant: 1 year (Preferred)

Language:

Mandarin (Required)

Work Location: In person

Liuyishou Int'l Group (US) Inc.

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Front of House Manager in Training