Job Overview
We are seeking a dynamic and energetic Shift Lead to join our vibrant team in delivering exceptional food service experiences. As a pivotal leader during your shift, you will oversee daily operations, supervise staff, ensure food quality and safety standards are met, and foster a welcoming environment for our guests. Your enthusiasm and management skills will drive team performance, uphold service excellence, and contribute to the overall success of our fast-paced restaurant. This role offers an exciting opportunity to develop leadership abilities while working in a lively, customer-focused setting.

Duties

Lead and motivate team members to deliver outstanding customer service in a quick service and fast food restaurant environment
Oversee daily food preparation, cooking, and food handling processes to ensure quality and safety standards are maintained
Manage POS systems such as FOCUS system for order processing, cash handling, and transaction accuracy
Supervise inventory control, including stock levels, ordering supplies, and minimizing waste
Train new staff members on food production, customer service protocols, and operational procedures
Ensure compliance with food safety regulations and sanitation standards across all shifts
Assist with shift management by coordinating schedules, resolving customer issues promptly, and maintaining a positive work atmosphere

Qualifications

Proven experience in food service management or supervisory roles within quick service or casual dining settings
Strong knowledge of food preparation techniques, cooking methods, and food safety standards
Experience with POS systems such as Aloha POS or Micros POS is highly desirable
Demonstrated leadership skills with the ability to train, develop, and motivate staff effectively
Excellent customer service skills with a focus on hospitality excellence
Background in inventory control, budgeting, and food management practices
Prior experience supervising teams in a fast-paced restaurant or hospitality environment is preferred
Ability to handle cash transactions accurately and perform cash handling duties confidently
Knowledge of kitchen management, food production processes, and catering or banquet experience is a plus

Join us as a Shift Lead and be part of an energetic team dedicated to delivering memorable dining experiences. Your leadership will inspire excellence at every shift while advancing your career in the thriving food industry!

Job Types: Full-time, Part-time, Temporary, Internship, Seasonal

Work Location: In person

Job Types: Full-time, Part-time, Contract, Temporary, Internship, Seasonal

Pay: $13.50 - $19.50 per hour

Expected hours: No less than 20 per week

Work Location: In person

Papa John's Kitty Hawk

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