Now offering a $200 sign-on bonus!

The Cashier is responsible for delivering exceptional guest experience by providing friendly service, accurate order entry, and efficient transaction processing. This role ensures every guest feels welcomed, understood, and satisfied while maintaining operational excellence, Passion for Service and food safety standards.

Responsibilities:

Welcoming guests every visit
Be knowledgeable of all menu items to make meal suggestions, upselling and answer questions
Verify each guest order for accuracy, Dine-in and “to-go” orders
Complete required Online Ordering (OLO) accuracy verification procedures*
Accurately enter orders into the POS system while maintaining speed and hospitality
Handle cash, credit, and digital payments in accordance with company cash control policies
Resolve guest concerns or escalate to management when necessary
Count register before and after each shift with management to ensure no shortage or overage
Assist with front-line food preparation procedures such as packaging and delivering orders to tables
Ensure customer satisfaction by providing quick, efficient service and quality products
Communicate and work effectively with others in a busy restaurant environment
Maintain front counter, lobby/patio and bathroom cleanliness, organization, and restocking of supplies
Maintain sanitation, health, cleanliness, and safety standards in accordance with company and local regulations
Follow all food safety, sanitation, and company policies at all times
Learn different stations to assist in other operational areas as needed
Perform other duties as assigned to support business operations and team needs

Expected Behaviors

Demonstrates a guest-first mindset in all interactions
Friendly, welcoming, and service-oriented attitude
Demonstrate positive energy and a strong sense of urgency
Energetic Team Player - Collaborate effectively with team members to achieve operational goals and prevent service delays
Attention to details
Take ownership of assigned station and responsibilities
Remain calm and focused under pressure
Demonstrate reliability and punctuality
Proactively help where it is most needed in the restaurant
Willingness to cross-train and develop new skills

Requirements

Must be 18 years of age or older
Preferred: 1+ year of experience in similar roles
Basic math skills
Bilingual (English/Spanish) preferred
Basic computer skills and ability to operate POS systems
Customer service experience preferred
Ability to lift and push 50 lbs.
Ability to stand for long periods
Ability to work in a fast-paced environment
Flexibility to work nights, weekends, and holidays
Must have great interpersonal communication skills to work with others
Must adhere to company food safety, and personal hygiene standards
Must be legally authorized to work in the United States

*To be eligible to receive the Hiring bonus you need to:

Remain actively employed for at least 60 days.
Maintain satisfactory performance with no disciplinary actions.
Align with Campero’s policies (per the employee handbook).

Pay: From $14.00 per hour

Expected hours: 30 – 40 per week

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Vision insurance

Work Location: In person

Pollo Campero

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Cashier