A Wine Steward is capable of discussing, buying and serving all kinds of wine. A Wine Steward is comfortable to talk with customers and capable of giving recommendations to fit the customers’ tastes.

WSET Level One Certification Preferred

Duties & Responsibilities

Greet guests and pour wines according to established wine tasting procedures
Describe wines, winemaking techniques and winery history
Suggests and sells wine, wine tasting experiences, wine clubs and non-wine products
Conduct guided tours, as needed, answer questions and provide general tourist information
Handle routine POS transactions, including operating cash register, processing returns, discounts, employee purchases, etc.
Stay current on winery/wine knowledge and be able to multitask

Skills

Communication
Thorough and Organized
Professional
Computer literacy and knowledge of Word Perfect and Excel is preferred
Experience with Micros point of sales equipment is preferred

REQUIREMENTS

Proficient in English
Minimum of two years’ experience as a Wine Steward or Bartender
Supervisory knowledge in running a shift or managing and servicing a large service bar
Proven track record in meeting and exceeding revenue targets, service standards and guest satisfaction results
Above industry average knowledge of beverage and wine products is required
WSET Level One Certification

Since opening its doors in 1965, the Red Wagon Shoppe has been Michigan's leading retailer of premium wine and spirits, domestic and craft beers, and world-class cigars. We always want to provide the best experience to our customers.

Red Wagon Shoppe

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Wine Steward