Job Overview
We are seeking an energetic and motivated Shift Lead to join our dynamic team in a fast-paced, quick service restaurant environment. As a Shift Lead, you will play a pivotal role in ensuring smooth daily operations, delivering exceptional customer service, and leading by example to inspire your team. This position offers an exciting opportunity for individuals with a passion for food, hospitality, and team management to showcase their leadership skills while maintaining high standards of food quality, safety, and efficiency. Your enthusiasm and proactive approach will help create a welcoming atmosphere that keeps guests coming back!
Responsibilities
- Oversee daily restaurant operations during your shift, ensuring all team members perform their duties effectively and efficiently
- Lead and motivate staff by providing clear direction, training, and support to foster a positive work environment
- Manage food preparation processes, ensuring quality standards are met consistently and food safety protocols are followed diligently
- Utilize POS systems for accurate order processing, cash handling, and transaction management
- Monitor inventory levels and assist with stock control to minimize waste and optimize food costs
- Supervise food production and kitchen activities to ensure timely service without compromising quality or safety standards
- Assist with staff scheduling, interviewing candidates, and participating in staff training & development initiatives
- Enforce health and safety regulations related to food handling, sanitation, and workplace safety
- Handle customer inquiries or complaints promptly to maintain high levels of guest satisfaction
- Support management in budgeting, food cost control, and operational improvements
Skills
- Proven experience in food preparation, cooking, and managing fast-paced restaurant environments
- Strong knowledge of POS systems for efficient transactions
- Excellent leadership skills with prior supervising or management experience in casual dining or quick service settings
- Skilled in inventory control, food safety practices, and kitchen management techniques
- Exceptional customer service abilities with a focus on hospitality excellence
- Ability to train staff effectively in food handling, service standards, and operational procedures
- Experience with catering, banquets or hotel food service is a plus
- Capable of managing shift responsibilities independently while supporting team collaboration
- Familiarity with budgeting processes and food production management tools
- Demonstrated ability to handle cash transactions accurately and responsibly
Join us as a Shift Lead where your leadership fuels our success! Bring your culinary expertise, management skills, and passion for hospitality to create memorable experiences for our guests while advancing your career in the vibrant food industry. We value energetic individuals ready to lead with enthusiasm—your journey toward becoming an influential leader starts here!
Pay: $16.50 - $17.50 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
- Paid training
Work Location: In person
