Overview
The Captain/Maitre D leads front-of-house service and plays a key role in delivering an elevated guest experience. This position oversees daily service operations, maintains a polished and professional presence, and works closely with the team to ensure seamless execution in a refined, fast-paced environment.This role functions as the lead Maitre D’ and requires flexibility, including the ability to cross-train as a bartender to support service needs. Open availability is required.
Key Responsibilities
- Lead by example with strong guest relations and professionalism.
- Oversee and support a small front-of-house team in an intimate service setting.
- Manage inventory counts, ordering, and invoice processing.
- Maintain cleanliness, organization, and compliance with health and safety standards.
Qualifications
- Strong leadership skills with a proactive, solutions-oriented approach.
- Excellent communication skills and guest-facing professionalism.
- Ability to manage both service execution and operational responsibilities.
- Familiarity with OpenTable and POS systems (Tabit or Toast preferred), with willingness to learn new systems.
- Ability to travel to NYC for approximately one week of training; accommodations provided.
Pay: From $65,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Referral program
- Vision insurance
Ability to Commute:
- Albany, NY 12207 (Required)
Work Location: In person
