A Crew Member prepares food according to recipes, maintains a clean and sanitized workstation, and manages inventory at levels to support sales, requires teamwork, processing customer transactions, handling payments and providing excellent customer service. Key duties involve prepping ingredients, cooking various foods, ensuring food presentation, and adhering to health and safety standards. It also includes taking a customer’s order, accepting cash and other payment methods, issuing receipts and making sure the customer gets the correct order. Additional responsibilities often include maintaining a clean checkout area, answering customer questions and assisting with stocking and upselling.
Responsibilities:
· Prepare ingredients – measure, chop, and prepare ingredients, including meat and vegetables, according to recipes per Kitchen Procedure Manual (KPM).
· Cook and Plate food – cook food using various methods (baking, grilling, frying, etc.) and arrange dishes for appealing presentation, per KPM.
· Maintain a clean workspace – Clean and sanitize cooking areas, equipment and utensils throughout the shift.
· Follow safety standards – Adhere to all health, safety and sanitation guidelines, including proper food handling and storage.
· Manage inventory – Monitor stock levels, receive and rotate stock, and inform manager when supplies are low.
· Monitor quality – Check the quality and freshness of ingredients, prepared products and maintain food temperature logs.
· Collaborate with teams – Work with other cooks and front-of-house staff to ensure timely and accurate order completion.
· Payment processing – accurately ring up orders and process payments through cash, credit cards, debit cards or other methods.
· Cash handling – Provide correct change to customers and if a customer leaves without getting their change notify the person in charge immediately.
· Customer service – Greet customers, answer questions about products and store policies and refer any issues to the person in charge. Answer the store phone.
· Maintaining the store – Keep the following areas clean front counter, lobby, Restrooms, parking lot, organized and stocked with supplies.
· Promotions and sales – inform customers about current promotions and accept coupons.
· Learning our menu.
Requirements:
· Experience – previous experience in a kitchen environment is preferred.
· Skills – Strong organizational skills and the ability to work under pressure are a must. Manual dexterity and the ability to follow recipes are also important.
· Physical stamina – ability to stand for long periods and handle physical tasks associated with cooking.
· Certifications – a food handler’s card certification is required.
· Basic Math skills
· Strong customer service and interpersonal skills
· Basic computer proficiency and familiarity with point-of-sale (POS) systems
· Ability to stand for extended periods and work in a fast-paced environment.
Education:
· A high school diploma or GED is preferred.
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid training
- Referral program
Work Location: In person