Job Summary
We are seeking an energetic and motivated Shift Leader to join our dynamic team in delivering exceptional service and operational excellence. As a Shift Leader, you will oversee daily restaurant operations, supervise staff, ensure food safety standards, and maintain a welcoming environment for our guests. Your leadership will drive team performance, uphold quality standards, and foster a positive dining experience. This role offers an exciting opportunity to develop your management skills within a fast-paced, customer-focused setting.

Responsibilities

Lead and coordinate shift operations to ensure smooth service flow and high-quality food delivery.
Supervise team members, including training new staff, providing ongoing coaching, and conducting performance evaluations.
Oversee food preparation and cooking processes to meet safety and quality standards.
Manage inventory control, including stock levels, ordering supplies, and minimizing waste.
Operate POS systems such as Aloha POS and Micros POS for order processing and cash handling with accuracy.
Ensure compliance with food safety regulations and sanitation standards across all areas of the restaurant.
Handle customer inquiries and resolve issues promptly to maintain excellent service standards.
Assist with budgeting, labor scheduling, and overall restaurant management during shifts.
Support kitchen management by supervising food production, food handling, and ensuring timely delivery of orders.
Participate in staff training sessions focused on food safety, hospitality management, and customer service excellence.

Skills

Proven experience in food preparation, cooking, and quick service or fast food restaurant environments.
Strong knowledge of POS systems including Aloha POS and Micros POS for efficient transaction processing.
Demonstrated ability in inventory control, food management, and food safety practices.
Excellent leadership skills with supervising experience in hospitality or restaurant settings.
Skilled in staff training, development, interviewing, and team management techniques.
Background in restaurant management with experience in casual dining or fine dining establishments preferred.
Capable of managing shift operations effectively while maintaining high standards of customer service.
Familiarity with kitchen management, catering, bar operations, or hotel experience is a plus.
Strong organizational skills with the ability to multitask in a fast-paced environment.
Knowledge of budgeting processes and food industry regulations to ensure compliance and efficiency. Join us as a Shift Leader to inspire your team, elevate guest experiences, and grow your career within an energetic hospitality environment!

Job Type: Full-time

Pay: $22.27 - $26.83 per hour

Work Location: In person

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Shift Leader