Job Summary
Join our dynamic team as a Server and become the heart of an exceptional dining experience! In this lively role, you will deliver outstanding guest service by taking orders, serving food and beverages, and ensuring every guest feels welcomed and valued. Your enthusiasm and attention to detail will create memorable moments for our guests, whether they’re enjoying a casual meal or celebrating a special occasion. This position offers an exciting opportunity to showcase your hospitality skills in a fast-paced environment where teamwork, efficiency, and a passion for food are celebrated.

Responsibilities

Greet guests warmly upon arrival, providing a friendly and professional first impression.
Present menus, answer questions about dishes, and offer recommendations to enhance the dining experience.
Accurately take food and beverage orders using POS systems such as Aloha POS or Micros POS, ensuring special requests are noted.
Serve food and drinks promptly while maintaining high standards of presentation and cleanliness.
Upsell menu items and specials to maximize sales opportunities while respecting guest preferences.
Manage multiple tables efficiently by prioritizing service needs and coordinating with kitchen staff for timely food preparation.
Handle cash transactions accurately through cashiering systems, including cash handling and processing payments.
Maintain knowledge of food safety standards, sanitation procedures, and proper food handling techniques to ensure guest safety.
Assist with bussing tables, cleaning service areas, and resetting tables to promote a smooth flow of service.
Provide exceptional guest relations by addressing questions or concerns promptly and courteously.
Support the team during busy hours by assisting with food preparation or other restaurant duties as needed.
Utilize reservation platforms like OpenTable to manage bookings effectively when applicable.

Qualifications

Previous experience in food service or restaurant environments is highly preferred; fine dining or nightclub experience is a plus.
Strong knowledge of POS systems such as Toast.
Demonstrated ability in upselling, sales techniques, and delivering excellent customer service.
Excellent time management skills with the ability to multitask efficiently during high-volume periods.
Basic math skills for cash handling, billing accuracy, and transaction processing.
Knowledge of food safety protocols, sanitation standards, and proper food handling procedures.
Experience in food preparation, bussing, hosting/host duties, or kitchen support is beneficial.
Ability to work flexible hours including nights, weekends, and holidays in a fast-paced setting.
Strong interpersonal skills with a friendly attitude that fosters guest satisfaction and team collaboration. Join us to be part of an energetic environment where your hospitality talents shine! We’re dedicated to creating an inclusive space that values your contributions while offering opportunities for growth within the vibrant food industry landscape.
Must have experience serving Beer/Mixed-Beverages.

Job Type: Full-time

Base Pay: $4.00 per hour

Expected hours: 30 – 40 per week

Education:

High school or equivalent (Required)

Experience:

Server: 3 years (Required)
Customer service: 1 year (Required)

Shift availability:

Day Shift (Preferred)
Night Shift (Preferred)

Ability to Commute:

Santee, SC 29142 (Required)

Work Location: In person

A&A Seafood Shack

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