Line/Prep Cook

Fuego Investments - El Pollo Loco • Full-time • Bedford, Texas, United States • $11 - $12 / hour • 1m ago

What's in it for you?

Competitive pay
No overnight hours
Employee discount on food
Excellent career growth potential (we promote from within)
Flexible Schedule: Full-Time or Part-Time hours

POSITION PURPOSE:

The Service Team Member ensures "Best in Class" customer service from start to finish. Responsibilities include preparing delicious food, maintaining cleanliness, greeting/helping customers with their orders, processing orders efficiently, suggestive selling, and handling payment/cash transactions accurately and professionally.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Work collaboratively with restaurant team members and management to achieve operational goals, maintain a positive work environment, and uphold company standards.
Greet and assist customers with their orders in a friendly and helpful manner.
Continuously strive to meet or exceed customer expectations and satisfaction.
Assist in preparing food items in strict compliance with company recipes and procedures. May include, but is not limited to, the preparation/assembly of various menu items, shredding chicken, preparing salsa/dressing, and packing condiments.
Process and assemble customer orders efficiently, ensuring accuracy and timeliness.
Use suggestive selling to complete the customer experience and increase sales.
Perform other duties as assigned by management to support restaurant operations.

QUALIFICATIONS – EDUCATION, EXPERIENCE, LICENSE/CERTIFICATIONS:

To perform this job successfully, an individual must be able to perform the essential functions of the job satisfactorily. Reasonable accommodation will be made to enable individuals with disabilities to perform the essential functions of the job. The requirements listed below are representative of the education and/or experience required.

Certifications

Obtain Food Handler Certification promptly upon hire, in accordance with EPL policy and state regulations.

Education/Work Experience:

Previous experience in customer service or food service is preferred but not required.

Bilingual is preferred but not required.

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