Job Summary
We are seeking an energetic and motivated Shift Lead to join our dynamic team in a fast-paced, quick service restaurant environment. As a Shift Lead, you will be the driving force behind daily operations, ensuring exceptional customer service, maintaining food quality standards, and supervising team members to deliver a seamless dining experience. Your leadership will inspire staff, uphold safety protocols, and manage operational tasks efficiently to keep the restaurant running smoothly during your shift. This role offers an exciting opportunity for individuals passionate about hospitality management and food service excellence to grow their leadership skills in a lively setting.

Duties

Oversee daily restaurant operations during assigned shifts, ensuring smooth workflow and high-quality service.
Lead and motivate team members by providing clear direction, training, and support to foster a positive work environment.
Ensure food preparation and cooking meet safety standards and quality expectations, adhering to food safety regulations.
Manage POS (Point of Sale) systems TOAST POS for accurate order processing and cash handling.
Control inventory levels by monitoring stock, conducting regular inventory checks, and assisting with food management procedures.
Supervise food handling practices, ensuring compliance with health codes and sanitation standards.
Handle customer inquiries and resolve issues promptly to guarantee customer satisfaction.
Assist with staff interviewing, training & development initiatives, and performance evaluations.
Support budgeting efforts by managing labor costs and minimizing waste during your shift.
Maintain cleanliness and organization of the kitchen and dining areas throughout your shift.

Qualifications

Proven experience in food preparation, cooking, or kitchen management within a quick service or fast food restaurant setting.
Demonstrated supervisory or team management experience in hospitality or restaurant environments.
Familiarity with POS systems: cash handling experience is essential.
Strong knowledge of food safety standards, sanitation practices, and food handling procedures.
Excellent customer service skills with the ability to handle challenging situations professionally.
Prior experience in managing inventory control, food production, and food industry operations preferred.
Leadership qualities with the ability to train staff effectively and foster teamwork.
4 years Experience in Quick Service Restaurant; catering experience is beneficial. Seasonal
Ability to work flexible hours including early mornings, weekends, and holidays. Join us as a Shift Lead and be part of an energetic team dedicated to delivering outstanding food experiences! We value leadership that inspires excellence while maintaining a lively atmosphere where both staff and guests thrive. —apply today to lead with passion!

Job Types: Full-time, Part-time, Seasonal

Pay: $17.00 - $18.50 per hour

Benefits:

401(k) matching
Employee discount
Paid time off
Paid training

Application Question(s):

Are you able to start at 4:30am?
Have you worked in a quick service restaurant before?

Shift availability:

Day Shift (Preferred)
Night Shift (Preferred)

Ability to Commute:

Stone Harbor, NJ 08247 (Preferred)

Work Location: In person

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Shift Lead