Technical Program Manager
We are looking for a Technical Program Manager to coordinate between customers in the Data Center segment and internal manufacturing, quality, engineering, and sales teams to deliver our industrial product lines used in various data center cooling applications.
Location: Detroit, MI
Compensation: $135,000 - $145,000 base salary +10-15% bonus.
Benefits: Medical, Dental, Vision, Life, STD, LTD, Tuition Reimbursement. 3 weeks of paid vacation + 11 holidays (9 scheduled & 2 floating) + 8 sick days. All vacation days are accrued. 401(k): 3% company contribution and additional 3% company match. Benefits begin first day of the month following hire.
Job Description:
Develop and maintain all technical and timing aspects of customer projects following the Program Management Process
Support Sales and Application Engineers with customer communication, new business acquisition, technical review presentations, new product introduction, and bringing awarded programs to production
Support ongoing production programs with engineering changes and other related activities on an ongoing basis
Interface with key customers and multiple internal functions to execute new business and build customer relationships
Ownership of the production implementation of new business for external customers
Lead and coordinate diverse internal teams (sales, engineering, quality, production) to achieve program goals
Act as the main point of communication between internal teams and the customer, managing relationships and communication to ensure alignment
Responsible for creating and managing program milestones, timeline, and overall deliverables
Manage the program's budget, track costs, and implement cost-saving initiatives
Provide regular updates and reports on program status, progress, and challenges to senior leadership and other stakeholders
Identify and manage critical program dependencies and risks, developing comprehensive mitigation strategies and effectively escalating issues when necessary
Monitor key performance indicators (KPIs) to evaluate program effectiveness and implement process improvements
Qualifications Seeking:
Bachelor's Degree in Engineering OR related technical discipline OR equivalent related experience
Minimum 3 years of progressive experience in data center operations, infrastructure management, or a relevant technical domain
At least 5 to 8 years of program management experience in a high-pressure, fast-paced environment, managing cross-functional teams, preferably supporting data centers
Strong observational and analytical skills, including: ability to collect, organize, analyze and disseminate significant amounts of information, strong attention to detail and accuracy, ability to track and report metrics, and manage risks
Excellent leadership, communication, and people management skills with the ability to inspire teams, build strong relationships, and negotiate effectively across all organizational levels
Proven delivery of projects on time, on cost, while meeting internal and external requirements
Experience with and able to utilize available software tools to manage all phases of a project
Strong oral, written, and presentation skills
Self-driven with strong organization skills
Must be able to travel up to 20% of the time as necessary
Must be legally authorized to work in the United States without company sponsorship
Must be able to work in an office or manufacturing environment
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