Tuscan Brands serves Rustic Artisan Italian Scratch made food, and we need people with a passion for delivering an exemplary dining experience. We value and celebrate our teams, hosting numerous all-company outings, delivering ongoing training, investing in their education within the industry, and reward our most exemplary employees, even sending our server and Leadership Team of the year to Italy for a week!
Napoletana, in Portsmouth, NH is seeking a dynamic, entrepreneurial, forward-thinking Restaurant Manager who wants to further their career and be part of a growing hospitality company.
Restaurant Manager will be responsible for directing, implementing, and maintaining a service and management philosophy which serves as a guide to respective staff. In addition to daily responsibilities outlined under essential duties and responsibilities, the Restaurant Manager will assist the restaurant in all disciplines of hiring staff, training initiatives, updating menus, and maintaining budgeted expenses established by Tuscan Brands while also ensuring an efficient operational flow from the front of house. They will promote the Brand by adhering to our standards of quality assurance and guest service. The Restaurant Manager must serve as an exemplary figure to coworkers and represent the organization within the framework of its core values.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Make customer service, care, and satisfaction the priority in every interaction with guests, be able to resolve complaints quickly and efficiently.
- A strong knowledge of and background in creating and crafting cocktails as well as running a beverage program.
- Superior knowledge of international wines, with in depth knowledge of Italian wines is needed.
- Supporting the GM in the direction and planning of the day-to-day operations.
- Leads and directs the work of other staff members.
- Operational Management, including organizing stock and equipment, ordering of products, and maintaining proper inventory levels.
- Relies on extensive experience and judgement to plan and accomplish goals.
- Human Resources Management, including recruit, interview and hire new employees, training and developing employees, motivating, and encouraging employees to achieve targets, conduct performance appraisals, take disciplinary action, staff scheduling, employee relations, processing time sheets.
- Ensures all products and displays are handled effectively to maximize sales and profitability.
- Provide leadership that promotes and exemplifies a Passion for Food!
- Assist the GM in payroll processing related matters to ensure it is processed timely and accurately.
- Assist in the implementation and use of all procedures set forth by Tuscan Brands.
- Handle opening and closing procedures.
- Maintain detailed knowledge of menu items, ingredients, and preparation method.
- Assure company policies, procedures, guidelines, and standards are adhered to.
- Maintain the highest standards of local health and safety codes, OSHA, and company safety and security policy.
- Handle and resolve customer complaints in accordance with Tuscan Brands policies.
- Prepare reports and other performance analysis documentation.
- Role model appropriate skills and behaviors
- Embrace and assist with company sponsored community events and activities as required.
- Other duties may be assigned within the scope of the description as required.
Required Skills | SUCCESS FACTORS
- Excellent verbal, written and interpersonal communication skills.
- Excellent organization, detailed, and time management skills.
- Solid leadership capabilities to effectively lead staff in a restaurant setting.
- Exemplary leader in adhered to all health and safety standards.
- Ability to effectively manage issues that may arise within the framework of the organization’s core values.
- Sound Ethical Conduct.
- Solid understanding of a full-service restaurant operation with comfort level working in a fast-paced footprint.
MINIMUM QUALIFICATIONS.
- High School diploma or equivalent or vocational training certificate; college preferred.
- Completed training in alcohol service in current standing including NH Liquor Commission Mgmt. Seminar
- CPR and First Aid Certification in current standing
- Proficient in Microsoft Office, Point of Sale, and restaurant management software with the ability to compute basic arithmetic.
- Ability to coach, train and motivate staff.
- Ability to work flexible hours. Weekends and night required.
Job Type: Full-time
Pay: $60,000.00 - $70,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Shift:
Education:
- High school or equivalent (Preferred)
License/Certification:
- Driver's License (Preferred)
Work Location: In person
